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Explore guides Dynamic multiple choice options Get started with Pengo How to get user’s location on WhatsApp, Viber and Telegram How to personalize the conversation with custom fields?How to send your business location to your customers Supported file format & file size for each channel

Growth

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Instagram

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Messenger

Explore guides Core components of Messenger bot How to auto-reply to comments on Facebook/Instagram posts How to auto-reply to comments on Facebook/Instagram posts using AI Agent How to dynamically disable Messenger message composer How to get the JSON code for Facebook Ads?How to import contacts?How to set up Conversation starters?How to setup bot Persistent Menu?How to setup the greeting message How to setup Welcome Message for Messenger How to use personas Messenger List – Marketing Messages Send conversion events to Facebook

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Settings

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AI setup

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Shopify

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SMS

Explore guides Get started with SMS Automation Using Twilio How to import contacts?

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Tips & tricks

Explore guides How to connect your Google, Facebook, and Microsoft account for login How to copy a Flow to another page How to enable the bot for admins only What is the maximum file/video size?

Tools

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Viber

Explore guides Get started with Viber Automation How to get user’s location on WhatsApp, Viber and Telegram How to send a broadcast message to Viber contacts

Voice

Explore guides Voice Automation with AudioCodes Voice Automation with Twilio

Explore guides Connect WhatsApp channel using Meta System User How to get user’s location on WhatsApp, Viber and Telegram How to import contacts?How to send a broadcast message to WhatsApp contacts Send conversion events to Facebook WhatsApp Commerce

Connect WhatsApp channel using Meta System User

1 min read

Create system user

Assign WhatsApp Business Account to a system user

Generate an access token for a system user

On the next screen, select the two required permissions: whatsapp_business_messaging and whatsapp_business_management.

Get WhatsApp Business Account ID (WABA)

Connect WhatsApp using system user.

Don’t worry if you don’t see the two checkboxes below. Everyone should see a screen similar to the image below.

Images are supplier reference screenshots and may show the original branding.

Keep exploring

How to get user’s location on WhatsApp, Viber and Telegram How to import contacts?How to send a broadcast message to WhatsApp contacts

Send conversion events to Facebook